Support – iPhone

To use NexDock with iPhone you will need Lightning Digital AV Adapter from Apple.

What is included

Support iPhone

HDMI to Mini HDMI Cable

What you will need

Support iPhone

Quick Setup Guide

Use the mini-HDMI to HDMI cable and Lightning Digital AV Adapter to connect your iPhone to NexDock and make sure your device is ON. Press and hold power button on NexDock. Once your phone’s display is extended to NexDock “Caps Lock” led will start blinking showing that bluetooth keyboard & touchpad are in pairing mode. Go to Settings/Bluetooth on your smartphone and turn on bluetooth connection. Search for “NexDock Keyboard” and click on “Tap to pair”; pairing code is not required. Enjoy  AirPlay-enabled dual screen games using iPhone as a game controller or watching your movies, TV shows in a much bigger screen.

NOTE: iOS does not provide a good “desktop PC” experience when connected to a bigger display but you can try apps such as AirBrowser or AirWeb for a better “desktop PC” experience with NexDock.

Support iPhone

Troubleshooting

  • NexDock display resolution is 1366×768 and most of the  HDMI adapters do not support higher than 720P resolution. NexDock and iPhone have been tested Lightning Digital AV Adapter from Apple and we recommend to use this adapter. To confirm there are no issues with NexDock, please test the display with Windows10 laptop that supports 1366×768 resolution using NexDock as secondary monitor.

  • In case you cannot connect to “NexDock Keyboard” delete it from paired connections on your device and try again. NexDock will always try to connect the last paired device so if you are using NexDock with multiple devices make sure the bluetooth connection is turned off on the device that you are NOT using and try again. You can also disconnect paired bluetooth connection from NexDock pressing first Function+Q (to unlock) and then Function+BT (to unpair) on the keyboard.
  • Battery level is recognized only when NexDock is connected to a device via bluetooth so if you do not have any device connected via bluetooth you might experience flickering of display due to low battery.

  • In case NexDock does not turn off for any reason you can force shutdown by pressing and holding power button for 10-15 seconds.

If problem persists, open a new help desk ticket by logging in to My Account and clicking on “Help Desk>Submit New Ticket” link.