Connecting other devices to NexDock 360

USB-C Input

Other devices can connect to NexDock’s display, keyboard & touchpad via USB-C input. Same cable can power your device (up to 5V1A) and connect to the other ports on the right side. The devices you can use with USB-C input port are as follows:

– USB-C smartphones that support video output
– USB-C Macbooks, iPad Pro
– USB-C Laptops, Chromebooks
– Nintendo Switch

HDMI Input

The devices you can use with HDMI input are as follows:

– PCs, Laptops, Servers
– Game consoles such as Play Station, XBox
– TV Sticks, Chromecast and any other device with HDMI out

When a device is connected via HDMI, a secondary USB cable is required to connect to keyboard, touchpad and touchscreen. Raspberry Pi 4 can also be connected via USB-C by adding a line of code to config.txt. Please check NexDock.com/support to learn more.

You can still control volume, brightness and more settings via OSD Control panel on the touch screen when a device is connected only through HDMI.

Common Questions

Connection over HDMI issue

If there is no display connection, go to display settings of your laptop and change the resolution for the secondary monitor to 1920×1080.

If you cannot see secondary monitor settings it is possible that your laptop or Macbook settings is stuck to higher resolution for external monitors and  you cannot see the options to change the resolution. To resolve this issue:

Connect your Macbook or laptop to any other monitor, and change resolution to 1080p for the external screen

Once the resolution for the external monitor is set to 1080p, connect your laptop or Macbook to NexPad again.

Micro SD Card

If your smartphone cannot read micro SD Card make sure it is inserted to NexDock upside down.

USB-C Ports

Each USB-C port on NexDock has a specific purpose and cannot be used for different purposes.

1.) USB-C port on the left side works with smartphones

2.) USB-C charging port on the right side works only with PD chargers

3.) USB-C port on the right side closest to the front edge works with peripherals such as mouse, USB memory stick etc.

Volume control with HDMI only connection

You can still control volume, brightness and more settings via OSD Control panel on the touch screen when a device is connected only through HDMI.

Cables

We provide USB-IF Certified (e-Marker) Gen2 USB C 3.1 Cable that supports 10Gbps data 4K Video and 100W power delivery with NexDock and you can use any other USB-C cable with similar specs.

To charge NexDock we provide USB-C PD Charger with 18W output power delivery and you can use any other charger with similar specs such as found in MacBooks, or any other USB-C laptops.

Charging & Battery Charge Level

To charge NexDock we provide USB-C PD Charger with upto 18W output power delivery and you can use any other charger with similar specs. MacBook and any USB-C laptop power adapters can also charge NexDock

If a device is connected to NexDock you can check the battery charge level at anytime by pressing function key and battery icon on the keyboard.

If no device is connected, NexDock goes to sleep mode in 300 seconds and battery charge level is indicated on screen before going into sleep mode.

Please note that the new battery is only able to achieve best performance after two or three full charge and discharge cycles.