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Check cable connections inside NexDock
STEP 1
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Remove the ten screws securing the lower case to the upper case.
NOTE: Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from to avoid damaging your device.
STEP 2
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Remove 2 hidden screws located underneath the rubber grips at the back (closer to the hinge)
STEP 3
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Remove the back panel by pulling up from the front edge.
STEP 4
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Locate the cable attaching the battery to the motherboard and gently unplug it.
NOTE: Carefully disconnect the cable parallel to the board, not at an angle. Otherwise, you could damage the port.
STEP 6
Locate the ribbon cable of the port you are experiencing an issue.
STEP 6
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Unlock the latches on the ribbon cable, by sliding the hooks forward.
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Once latches are unlocked, pull the ribbon cable out to detach it from the motherboard.
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Push the ribbon cable back in.
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Lock the latches on the ribbon cable.
NOTE: In case you cannot connect the cable firmly back to the motherboard remove the battery and try again.
To remove the battery;
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Remove the 6 screws securing the battery to the upper case
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Lift the battery from its edges and remove it from the upper case.