Hi Everyone,
We’d like to share the latest updates about our mass production of NexDock Touch: There will be a delay of 2 weeks and we confirmed with all our suppliers that all components will be on the assembly line by 3rd week of August. Based on our experience, we aim to start the shipping process for all orders by mid-September as opposed to the end of August that we originally anticipated.
As you all know, many international flights have been interrupted and borders have been closed due to COVID-19. This not only impacted the express cargo delivery times but also caused prices to double in some cases. We are happy to confirm that Nex Computer will honor the international shipping fees for all pre-orders as advertised before the pandemic. Unfortunately, we cannot control the availability and speed of cargo services in the coming months. We’ll keep everyone posted on the updates as shipment dates near.
On another note, we started receiving pre-production samples with finalized packaging and it’s looking good:
We almost depleted our stock from the 1st batch. We’ll soon start collecting pre-orders for our 2nd batch, which is planned to be shipped in December. If you don’t want to miss your opportunity to own one of the first NexDock Touch units, now is the time to login to your accounts at NexDock.com and pay for the shipping & balance due. Backers who pre-ordered Nexdock Touch will receive an email today explaining the necessary steps regarding the shipment of NexDock units.
Please make sure to check your inbox and/or spam folder & follow the steps to:
- Login to NexDock.com
- Confirm your order, shipping address and pay the balance due
Please complete all of the above steps before August 21, 2020. Failure to complete by this date may result in delays and/or non-shipment of your NexDock. In case you can’t locate our email, you can also use the “Forgot My Password” link to login to your account and follow the instructions there.
There are a few changes to our mass production configuration:
International Keyboard Layouts
Unfortunately, we were not able to get enough pre-orders to reach the MOQ (minimum order quantity) to develop NexDocks with international keyboard layouts. Therefore, all NexDocks will come with the US keyboard layout. Luckily, we were able to build silicone keyboard covers with 8 different international keyboard layouts. If you ordered your NexDock with an international keyboard layout you will receive the silicone keyboard cover FREE of charge.
If you don’t want your Nexdock with a US keyboard layout and/or using silicone keyboard cover you can still cancel your pre-order and your deposit would be refunded back to your account.
Silicone keyboard covers work with both NexDock 2 and Touch versions. 8 different language layouts will be available on Amazon by October 2020.
Magnetic Side Mount
The manufacturing of magnetic side mounts started recently. They will not be ready before October 2020, so we are not able to offer them for sale at the moment. We changed the color of the side mount to black and are planning on making them available on Amazon by October 2020.
If you have any further questions do not hesitate to get in touch via [email protected] or opening a help desk ticket at Nexdock.com for a faster response.
NexDock Team